Frequently Asked Questions

  • We offer Standard Cleaning, Deep Cleaning, Move-In / Move-Out Cleaning, Apartment Cleaning, and our premium One-Day Home Reset.

    Optional add-ons are available with any service to better match your space and needs.

  • Getting started is simple.

    Just fill out the contact form on our website.

    Provide a few details about your property — type of home, size, and the service you need. The more precise the information, the more accurate your quote will be.

    If needed, we may schedule a quick walkthrough to confirm the scope.

    Once everything is approved, we complete the service according to our planned checklist — leaving your home clean, refreshed, and truly Ultra.

  • We focus on clear communication, realistic expectations, and doing the job right.

    Every service is planned based on the actual condition of the space, not assumptions, and completed using structured checklists. We don’t rush, we don’t overpromise, and we don’t treat every home the same — because no two spaces are alike.

  • You can contact us through the contact form on our website or by sending a text message to the phone number listed in the Contact section.

  • You don’t need to be home during the cleaning. As long as we have access to the space and clear instructions, we can complete the service while you’re away.

  • Standard Cleaning focuses on regular upkeep, while Deep Cleaning includes additional detailed work for areas that need more attention. The exact scope depends on the condition of the space.

  • Yes, we bring our own professional cleaning supplies and equipment. If you have specific product preferences, please let us know in advance.

  • The duration depends on the size, condition, and scope of the space. We’ll give you a time estimate once we review the details of your request.

  • No, add-ons are optional. They are available if additional or more detailed work is needed and are always discussed before the service.

  • Cleaning inside appliances is not included by default and is available as an optional add-on.

  • If we find that the space requires more work than initially described, we’ll discuss the situation with you and adjust the scope or pricing before proceeding.

  • Yes, we offer recurring cleaning options. The schedule and scope are customized based on your needs and preferences.

  • We serve Wood Dale and surrounding areas. If you’re unsure whether your location is covered, feel free to contact us.

  • One-Day Home Reset is ideal for homes that need a very detailed, intensive cleaning beyond standard or deep services. The scope is customized and handled by special request.

  • We recommend clearing personal items and ensuring access to the space. Any specific preparation details will be shared before the service.